Terms & Conditions
Last Updated: February 2026
Welcome to Exceptional Investment and Loans. By applying for and accepting a loan from us, you agree to be bound by these Terms and Conditions. Please read them carefully before submitting your application.
1. Loan Terms
1.1 Interest Rate
We charge a flat interest rate of 15% on all loan amounts, regardless of the loan size or duration.
- The 15% interest is calculated on the principal amount at the time of loan approval
- Interest is applied once at the beginning of the loan period
- Total repayment amount = Principal + (Principal × 15%)
- Example: A GHS 10,000 loan requires total repayment of GHS 11,500
1.2 Loan Duration
- Loans are offered for durations of 1, 2, or 3 months
- The loan duration is agreed upon at the time of application
- Extensions may be possible subject to approval and additional charges
1.3 Loan Amounts
- Minimum loan amount: GHS 1,000
- Maximum loan amount: GHS 50,000
- Approved amounts depend on income verification and creditworthiness
2. Repayment Terms
2.1 Repayment Schedule
- Monthly repayments are due on the same date each month
- Total interest and principal are divided equally across the loan duration
- Repayment can be made via Cash, Bank Transfer, or Mobile Money (MoMo)
2.2 Early Repayment
- Borrowers may repay loans early without penalty
- The full interest (15%) is still applicable regardless of early repayment
- No refund of interest for early settlement
3. Default and Penalties
3.1 Late Payment
- A late payment fee of 5% of the monthly installment applies after 7 days of missed payment
- Additional interest of 2% per month will accrue on overdue amounts
- Continuous default will result in legal action
3.2 Default Consequences
- Your guarantor will be contacted and held liable for the outstanding amount
- Legal proceedings may be initiated to recover the debt
- Default information may be reported to credit bureaus
- Future loan applications will be denied
4. Guarantor Liability
All loans require a guarantor who agrees to take full responsibility in case of default.
- The guarantor must be employed and provide proof of income
- The guarantor's liability includes the full loan amount plus interest and any penalties
- The guarantor will be contacted immediately upon any payment default
- The guarantor has the same legal obligations as the primary borrower
5. Documentation Requirements
5.1 Applicant Requirements
- Valid government-issued ID (Ghana Card, Voter ID, Passport, or Driver's License)
- Current payslip or proof of income
- Passport photograph
- Bank account details
- Residential and workplace information
5.2 Guarantor Requirements
- Valid government-issued ID
- Employment verification
- Contact and residential information
- Signed guarantor agreement form
6. Eligibility
To be eligible for a loan, applicants must:
- Be at least 18 years of age
- Be a Ghanaian resident
- Have a regular source of income
- Provide a qualified guarantor
- Have no outstanding defaults with Exceptional Investment and Loans
7. Approval Process
- Applications are typically processed within 24 hours
- Emergency loans may be approved same-day
- Approval is subject to verification of all submitted information
- Exceptional Investment and Loans reserves the right to reject any application
- No application fee is charged
8. Disbursement
- Approved loans are disbursed directly to the applicant's bank account
- Disbursement typically occurs within 24 hours of approval
- Loan funds must be used for the stated purpose
9. Data Protection
- All personal information is handled in accordance with the Ghana Data Protection Act, 2012
- Information is used solely for loan processing and servicing
- Data may be shared with credit bureaus and regulatory authorities
- See our Privacy Policy for full details
10. Legal and Recovery
- These terms are governed by the laws of Ghana
- Any disputes will be resolved in Ghanaian courts
- Exceptional Investment and Loans may engage debt recovery agents for defaulted loans
- All legal and recovery costs will be borne by the defaulting borrower
11. Changes to Terms
- Exceptional Investment and Loans reserves the right to modify these terms at any time
- Changes will be posted on our website
- Existing loans will continue under the terms agreed at the time of approval
12. Contact Information
For questions about these terms:
By submitting a loan application, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.